Shipping is calculated at checkout based on weight and destination. Orders over a certain threshold may qualify for free shipping—keep an eye on our promotions!

Many of our products are certified organic, but not all. Check each product listing for organic certification, sourcing information, and ingredient details.

We list allergen and dietary info (including gluten, dairy, nuts, and soy) on each product page. You can also filter collections to match your dietary needs.

Yes! BJF is all about bulk value. Most items come in a range of sizes, including wholesale-friendly options.

Just contact us within 7 days of delivery with a photo of the issue—we’ll sort it out quickly.

Each item has specific storage instructions, but most dry goods should be kept in a cool, dry place in airtight containers for best freshness.

Most orders are dispatched within 1-2 business days. Delivery times vary based on location but typically range from 2–7 days.

Not yet—but it’s coming soon! Stay tuned for more convenient ways to shop.

Absolutely. Once your order is shipped, you’ll receive a tracking link via email.

Yes—we have a dedicated range of gift hampers perfect for birthdays, thank-yous, or office gifting. Customisation is also available for bulk orders.